Soarsoft - Log support call

Log support call

Client name
Company name
Severity Level
	Priority 3 Minor Technical Issues include basic performance problems in the licensed software and no loss of data and does not have a noticeable impact on Customer business operations. Priority 1 Critical Technical Issues consist of a total loss of core functionality in the licensed software or inoperability of the Software in production (i.e. a down system) that severely affects the Customer's business operations. Priority 2 Major Technical Issues include severe performance problems in the licensed software or loss of data that has a noticeable impact on Customer business operations. Priority 4 Other Issues consist of technical issues that do not impact business operations or questions about features that are described in the Documentation.
Category
Comment / Details of problem
Contact Information
Email
Cell no.
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